Emsleys Solicitors has appointed Elaine Robinson as Regulatory Risk and Compliance Officer. A qualified solicitor, SQM Auditor and accredited Lexcel Consultant and Assessor, Elaine brings more than 10 years of experience in regulation and compliance.
Elaine’s role will focus on compliance across the firm including client care, equality & diversity, supervisory requirements and risk management – as well as fostering a culture of compliance across the business.
Formerly an independent consultant, Elaine advised law firms across the UK on how to meet their regulatory obligations and the requirements of Lexcel, to enable them to achieve accreditation. Elaine began her career as a solicitor, following which she joined the SRA where she was involved in ensuring regulatory compliance by law firms and later in piloting the regulatory approach to Outcome Focused Regulation.
Andrew Greenwood, Senior Partner at Emsleys comments: “We are committed to delivering the very best service to our clients. Client satisfaction at Emsleys is rated at 98%* but we must never rest on our laurels; we strive to be the very best and to do this we must continually monitor and improve to ensure we continue to meet, and where possible, exceed our clients’ expectations. I am very much looking forward to building on our success in the future.”Back to Blog