What is the initial process in a dispute resolution?

After a meeting the first step in the dispute resolution process is normally a letter before claim. This sets out your case, what you seek and gives your opponent an opportunity to respond. Subject to the response received, if the dispute is not resolved, it may be that some form of Alternative Dispute Resolution is appropriate. If it is not appropriate or if it is unsuccessful, the next step would be to issue court proceedings.

Back to FAQ