Consumer Dispute Solicitors in Leeds

If goods or services you received didn’t meet expectations, our experienced consumer rights lawyers can help you take action and secure compensation.

As consumers, we reasonably expect goods and services to be delivered on time and to a satisfactory standard.

However, there can be occasions when an item you have purchased is faulty, damaged, unfit for purpose or even dangerous. You may have received unfair, poor or substandard service from a retailer, online supplier, building contractor or manufacturer.

You’ll understandably be keen to seek redress.

Rated as ‘Excellent’ on Trustpilot and with over 35 years’ experience in dispute resolution, our highly-skilled team will help you understand where you stand legally.

If you have a case, we can help you to make a claim against the person or business that provided the item or service and secure compensation for your losses.

Experts in all types of consumer rights disputes

Consumer law refers to your legal rights when purchasing goods, hiring a tradesperson, booking a holiday, eating in a restaurant or paying for services that fall below an acceptable standard.

Our solicitors are deeply experienced in all aspects of consumer disputes for both individuals and businesses. We’re able to assist you with any all types of consumer rights issue, including:

• Faulty (or misdescribed) goods that are of unsatisfactory quality or not fit for purpose

• Defective workmanship or incomplete work carried out by a tradesperson

• Services not provided with a reasonable amount of care or skill

• Misleading prices, false advertising or unfair trading practices

• Refund, repair or replacement disputes following a cancelled purchase

We’ll make you aware of your rights and can help you take action against the provider of the goods or services to compensate you for your losses, financial or otherwise.

How our consumer lawyers will work with you

Each customer law situation is unique.

We’ll begin by collating the necessary information to understand your case and its objectives. Our team will put together a tailored case plan which is continually reviewed, implemented and developed as the matter progresses.

We’ll always aim to pursue a positive, proactive outcome that minimises expense and stress – we have considerable experience in mediation, arbitration and alternative dispute resolution (ADR).

However, if court proceedings do become necessary, you will have the specialists on your side. We are fully equipped and prepared to take a robust approach to defend your rights.

You will be given a clear estimate of costs and timescales at the outset. Our aim is to minimise expense, jargon and stress, guiding you through your dispute as efficiently as possible.

A ‘Leading Firm’ for consumer law disputes across the Leeds region and beyond

The dispute resolution team is led by the highly-experienced Ikram Amin, whose litigation career spans over 20 years and has covered all manner of complex legal matters and disputes.

Whilst we’re located at Colton in Leeds, we serve private and commercial clients across the Yorkshire area and beyond with concise and effective advice on a wide range of consumer rights disputes.

As well as being rated as ‘Excellent’ on Trustpilot, we’re proud that 99% of our clients say they would use us again and recommend us to family and friends.

Acknowledged as a ‘Leading Firm’ by Legal 500, a leading directory for the legal industry, trust our talented team to remove the stress and provide you with swift, cost effective and clear guidance on the best way forward.

Contact us to arrange a free, no-obligation initial discussion about your dispute.