As consumers, we reasonably expect goods and services to be delivered on time, in working order and to meet our expectations. However, there can be occasions when an item you have purchased is faulty, damaged or unfit for purpose. You may have received poor service from a retailer, building contractor, manufacturer or online supplier.
You will require assistance to make a claim against the person or business that sold you the item or service.
We can help you take action against the provider of the goods or services to compensate you for your losses: financial or otherwise.
We begin by collating the necessary information to understand your case and its objectives. Your case will have a tailored plan which is continually reviewed as the matter progresses.
Our experienced team of solicitors has specific expertise in consumer disputes for both individuals and businesses.
You will be given a clear estimate of costs and timescales at the outset and we aim to guide you throughout the process as efficiently as possible.
We have considerable experience in mediation, alternative dispute resolution and court cases. If court proceedings are necessary, you will have specialists on your side.
Contact us now“I instantly felt at ease and Gurpreet Birdi explained the agreement brilliantly.”
“Mark Laird was very friendly and on the ball.”
“If I ever have any future legal issues Emsleys would be my first choice.”
If you would like to speak to a member of our Disputes team please contact us on 0113 232 1030 or complete the following form:
2019
Finalist
Private Client Award
2018
Winner
Residential Property
2018
Shortlisted
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